News

Recent Press Releases

9.3.2008
SpeechCycle Innovation Acknowledged with Speech Luminary and Market Leader Industry Awards

8.14.2008
11 SpeechCycle Team Members Selected to Present at the Speech Industry’s Premier Conference

7.9.2008
SpeechCycle and Tellme Power Next Generation Enterprise Speech Self-Service

5.21.2008
SpeechCycle Unveils ‘Caller Experience Index’ to Maximize Customer Adoption of Speech Solutions

4.16.2008
SpeechCycle Triples Call Automation Rate with Connected SaaS

4.8.2008
SpeechCycle Expands Management Team with CFO Gary Lavado

3.31.2008
SpeechCycle Rich Phone Applications Process 50 Million Automated Calls

3.5.2008
SpeechCycle Names Vice President of Sales to Expand Global Presence

1.31.2008
SpeechCycle Voice Interaction Designer Jonathan Bloom Authors Speech IVR as a Survey Interviewing Methodology

11.26.2007
SpeechCycle QuickTouch™ Web Portal Provides Dynamic Caller Experience Management

11.2.2007
SpeechCycle at Software as a Service (SaaS) Conference

10.2.2007
SpeechCycle Certifies Performance of its LevelOne Automated Agents for the Holly Connects Speech Platform

9.25.2007
SpeechCycle Named “Rising Star” on Deloitte’s New York Technology Fast 50 Ranking

9.4.2007
Analysts, Industry Experts Judge SpeechCycle as Market Leader in Speech Technology Magazine Industry Awards

8.20.2007
SpeechCycle Introduces LevelOne Foundation to Automate Complex Customer Care Calls for Digital Service Providers

8.7.2007
SpeechCycle Adds Windows Vista Support for High Speed Internet Technical Support Callers

7.24.2007
SpeechCycle Launches First Automated Technical Support Solution for OpenCable™ Platform Certified Digital Devices

5.23.2007
SpeechCycle and Ulm University Partner to Expand the Boundaries of Automated Speech Recognition Dialog

4.13.2007
SpeechCycle at Customer Care Forum for Cable MSO’s

4.11.2007
Microsoft Veteran Joins SpeechCycle Executive Team

4.5.2007
SpeechCycle Profiled in Speech Technology Magazine

4.4.2007
Steve Chirokas Joins SpeechCycle as Vice President of Marketing

3.6.2007
SpeechCycle Closes $10 Million Financing Led by M/C Venture Partners

9.6.2006
Convergys Offers SpeechCycle's Advanced Speech Applications to Support Cable and Telecommunications Companies

7.12.2006
Tell-Eureka Is Now SpeechCycle, Inc.

6.7.2006
Phillip Hunter Joins Tell-Eureka to Lead User Experience Initiatives

5.2.2006
Speech Industry Expert Mike Phillips Joins Tell-Eureka Advisory Board

8.3.2004
Tell-Eureka Launches Two New Products for Phone-Based Self-Service for Cable and Broadband Providers

6.29.2004
SupportSoft and Tell-Eureka Team to Make Telephone Self-Service More Efficient

5.11.2004
Tell-Eureka Names Dr. James Hubbell and Peter Krogh to Lead Voice User Interface Team

3.24.2004
Tell-Eureka Launches LevelOne Virtual CSR

3.9.2004
Tell-Eureka Completes $2 Million Financing Round

9.29.2003
Tell-Eureka Launches LevelOne Version 2.0 Voice Self-Service Solution for Contact Centers

6.10.2003
Vesta Partners with Tell-Eureka to Enhance its Customer Care Solutions with Voice Self-Service

5.28.2003
Tell-Eureka Wins ‘Innovative Solutions Award’ from Speech Technology Magazine

5.20.2003
Tell-Eureka Announces Support for VoiceXML 2.0 Standard

2.4.2003
Tell-Eureka Launches LevelOne Customer Care Self-Service Solution Featuring Conversational Speech Automation for the Contact Center

9.25.2002
Tell-Eureka Chosen to Present at Exclusive 2002 New York Venture Summit

7.9.2002
Tell-Eureka Appoints Advisory Board

5.8.2002
Tell-Eureka Partners With VoiceGenie to Deliver Call Center Automation Solutions

Recent Media Coverage

9.3.2007
SpeechCycle Adds Windows Vista Support for High Speed Internet Technical Support Callers &ndash Web Week Magazine

8.27.2007
Speech Techonology Magazine Announces 2007 Industry Awards &ndash Speech Technology Magazine

8.23.2007
SpeechCycle Releases Self-Service Voice Automation LevelOne Foundation &ndash TMCnet

8.20.2007
Tracking Trouble Calls for Microsoft Vista Users

8.1.2007
SpeechCycle Launches Automated Tech Support Solution for OpenCable Devices &ndash Speech Technology Magazine

5.30.2007
German University and SpeechCycle Team Up for Speech Recognition &ndash Campus Technology

7.28.2005
Speech Technology Expert Roberto Pieraccini Joins Tell-Eureka as CTO &ndash CRM Today

3.15.2005
Tell-Eureka Launches LevelOne VoIP Agent, Delivering Automated Speech-Based Customer Care for VoIP Service Providers &ndash TMCnet

2.24.2004
TMCnet Tell-Eureka Joins Microsoft Speech Partner Program &ndash TMCnet

9.4.2003
When CRM Works, It Works Wonders &ndash CallCenter Magazine